Canny’s app connects ChatGPT to your customer feedback data. Use it to uncover insights, take action, and stay organized. Ask questions about your feedback: Capture and triage feedback: Manage your roadmap:
- What are my top feature requests by ARR?
- What are enterprise customers asking for most?
- What did the product team ship last quarter?
- Send a call transcript or support ticket and Autopilot will capture, deduplicate, and triage feedback automatically
- Attribute feedback to a specific user and/or company
- Link Salesforce opportunities or HubSpot deals to ideas
- Ensure feedback is organized so teams can access their feedback
- Create and update views to look at focused lists of feedback
- Update statuses and other custom fields to keep your team and customers in the loop
How to use
- 1Add it in ChatGPT
Open Canny in ChatGPT's Plugin directory (button above), select + to add it and sign in if asked.
- 2Use it in a chat
Type @ in the composer and pick Canny, or start your message with its name. ChatGPT may also suggest it when it fits what you ask.
Things to ask
- “What are our top feature requests based on ARR?”
- “Give me a list of companies associated with each of our in progress ideas”
- “Summarize the insights on the idea "Reporting dashboard" and organize them by primary use cases”