Optimize customer journeys without leaving ChatGPT or Codex. Explore your Customer.io workspace, understand campaign performance, and turn insights into action in one connected workflow.
Review and manage Journeys and Data Pipelines, craft polished emails with Design Studio guidance, and get hands-on support for SDK implementation and troubleshooting—all through Customer.io’s official MCP server, with access scoped to the workspace you authorize.
How to use
- 1Add it in ChatGPT
Open Customer.io in ChatGPT's Plugin directory (button above), select + to add it and sign in if asked.
- 2Use it in a chat
Type @ in the composer and pick Customer.io, or start your message with its name. ChatGPT may also suggest it when it fits what you ask.
Skills 5
- customerio
Customer.io MCP bootstrap. Use for Customer.io, Journeys, CDP Pipelines, Design Studio, sandbox testing, app integration, SDK setup, transactional messaging, sources, destinations, identify/track events, and Customer.io workspace errors.
- customerio-design-studio
Customer.io Design Studio. Use to create, edit, review, or publish emails, components, global styles, connected emails, or email accessibility and QA.
- customerio-journeys
Customer.io Journeys. Use to create, list, edit, or review automations, campaigns, broadcasts, profiles, people, segments, newsletters, transactional messages, and in-app messages.
- customerio-pipelines
Customer.io Data Pipelines. Use to add or inspect sources, destinations, reverse ETL, database syncs, identify/track/page/screen calls, and data-in or data-out integrations.
- customerio-sdk
Customer.io SDK and app integration. Use to install or troubleshoot JavaScript, Node, iOS, Android, React Native, Expo, or Flutter SDKs, sandbox testing, first sends, Live Activities, or going live.
Things to ask
- “List the running automations in my Customer.io workspace.”
- “Explain how my New Signup Welcome automation is configured.”
- “Preview a segment for profiles with signup dates—don’t create it.”