Access Pylon's customer support platform directly from ChatGPT to search, manage, and resolve customer issues. Stay on top of your support queue while connecting ChatGPT's insights to real customer conversations.
You can use the Pylon app to:
- Check your queue: "What Pylon issues are assigned to me that need a response?"
- Research customers: "Summarize recent issues from Acme Corp and flag any escalations."
- Update issues: "Mark the billing issue from Sarah as resolved and add a note that we issued a refund."
Screenshots
How to use
- 1Add it in ChatGPT
Open Pylon in ChatGPT's Plugin directory (button above), select + to add it and sign in if asked.
- 2Use it in a chat
Type @ in the composer and pick Pylon, or start your message with its name. ChatGPT may also suggest it when it fits what you ask.
Things to ask
- “Can you summarize my most recent issues”