app

Refiner

Analyze survey responses

Connect your Refiner account to analyze survey responses with ChatGPT. Uncover trends and emerging topics, summarize feedback from NPS, CSAT, and other in-app surveys using natural language. Ask questions about your survey results, identify key drivers of satisfaction, and quickly surface patterns in qualitative feedback to better understand your users and improve your product.

Screenshots

Refiner in ChatGPT, screenshot 1Refiner in ChatGPT, screenshot 2Refiner in ChatGPT, screenshot 3

How to use

  1. 1Add it in ChatGPT

    Open Refiner in ChatGPT's Plugin directory (button above), select + to add it and sign in if asked.

  2. 2Use it in a chat

    Type @ in the composer and pick Refiner, or start your message with its name. ChatGPT may also suggest it when it fits what you ask.

Things to ask

  • “What is our NPS today?”
  • “What are top drivers behind our CSAT score?”
  • “Summarize open-text responses and highlight verbatim mentioning UX issues”

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