Collect, understand, and act on user feedback. Connecting your Userback data with ChatGPT makes it easier to review, understand, and manage customer feedback without switching between tools. Teams can quickly access feedback items, review screenshots and technical details, summarize reports, and decide what needs attention next. With ChatGPT connected to Userback, product, engineering, and support teams can triage incoming feedback faster, identify patterns in customer reports, and keep work moving by creating, updating, and commenting on feedback items directly from their AI workflow.
Userback helps teams turn customer feedback into clear, actionable insights so bugs, usability issues, and feature requests are understood and addressed more efficiently across the business.
Screenshots
How to use
- 1Add it in ChatGPT
Open Userback in ChatGPT's Plugin directory (button above), select + to add it and sign in if asked.
- 2Use it in a chat
Type @ in the composer and pick Userback, or start your message with its name. ChatGPT may also suggest it when it fits what you ask.
Things to ask
- “Review all customer feedback this year, group into topics and prioritize”