Intercom's official MCP server gives AI clients access to conversations, contacts, companies, and help center articles, including adding internal notes and creating or updating articles. US and EU endpoints are available over streamable HTTP (with legacy SSE). It authenticates via OAuth or a bearer token.
Connect
- 1Connect it in ChatGPT
Turn on Developer mode in ChatGPT (Settings → Security and login), open Plugins, select + and paste https://mcp.intercom.com/mcp as the MCP server URL, then sign in with OAuth. Add it to a chat from the composer's tools menu.
- 2Or add it to Codex or the API
codex mcp add intercom --url https://mcp.intercom.com/mcp codex mcp login intercomThe login command opens a browser to finish OAuth.
Configs are generated from the publisher's documented endpoint. Check their docs for plan requirements and scopes. New to this? Read the step-by-step tutorial.
Tools 12
searchfetchsearch_conversationsget_conversationadd_internal_notesearch_contactsget_contactlist_companiesget_companysearch_articlescreate_articleupdate_articleThings to ask
- “Find recent conversations mentioning a billing error”
- “Pull up the contact record for jane@acme.com”
- “Add an internal note to this conversation summarizing next steps”
- “Draft a help center article about resetting passwords”
Related
Google Workspace MCP (community)120+ tools across Gmail, Drive, Calendar, Docs, Sheets, Slides, Chat, and moreMCP server · by Taylor Wilsdon · 3.3k stars
Microsoft 365 MCP (community)Outlook mail, calendar, OneDrive, Teams, and To Do via Microsoft GraphMCP server · by Softeria · 1k stars
iMCPmacOS app exposing Messages, Contacts, Calendar and more over MCPMCP server · by Mattt · 1.7k stars